Frequently Asked Questions
If you have any concerns please read this collection of frequently asked questions before contacting
us. If you are still unclear about something feel free to contact.
Yes, we are open everyday except on Friday. Please check our social media platforms for any further announcements.
Custom cake orders can be made via the website. Just place your order online as it’s easier and safe!
Yes, we still entertain orders via Whatsapp. However, if you would like to be the first to secure your order, we would encourage you to order through website.
Walk-in to our cafe and show us your online receipt. It’s as easy as that.
Yup, you may choose your pickup time when you place your order. Should there be any changes, you may contact our admin at least 7 days before the date.
CantekSekali has the full right to discard your uncollected cake. No refund will be given. However, we usually will reach you back on the day of your pick up date.
Payment must be made at least 1 week before the date required.
Any changes made to your cake order (eg. sizing, colours, flavours and date) must be informed a week before the cake date is required otherwise changes will not be made.
Any changes made to your cake order may change to your cake price , so please be aware that any changes made to your cake may carry an extra charge.